Privacy Policy

Privacy Policy

Last updated: March 18, 2026

This Privacy Policy explains how We collect, use, disclose, and protect Your personal information when You use our Application or Website (“the Service”). By using the Service, You agree to the practices described in this Privacy Policy.

1. Interpretation and Definitions

Interpretation

Words with capitalized initials have the meanings defined below. Definitions apply whether terms appear in singular or plural.

Definitions

  • Account means an account created for You to access parts of the Service.
  • Affiliate means any entity that controls, is controlled by, or is under common control with Us.
  • Application refers to Beat the Heat, the software provided by the Company.
  • Company (“the Company”, “We”, “Us”, or “Our”) refers to Blazing Soft S.A.S., Carrera 45 # 80-246, piso 2, oficina 2, Barranquilla, Colombia.
  • Cookies are small files placed on Your Device to store certain information.
  • Country refers to Colombia.
  • Device means any device capable of accessing the Service.
  • Personal Data means any information related to an identified or identifiable person.
  • Service refers to the Application, Website, or both.
  • Service Provider means any third party that processes data on behalf of the Company.
  • Usage Data refers to automatically collected data generated by the Service.
  • Website refers to Beat the Heat, accessible at https://beattheheat.blazingsoft.co/.
  • You means the individual or legal entity accessing or using the Service.

2. Collecting and Using Your Personal Data

2.1 Personal Data

We may ask You to provide certain personally identifiable information, such as:

  • Email address

2.2 Usage Data

Usage Data is collected automatically and may include IP address, browser information, pages visited, device identifiers, and other diagnostic data.

2.3 Tracking Technologies & Cookies

We use Cookies, beacons, tags, and scripts to analyze and improve the Service.

  • Essential Cookies
  • Acceptance Cookies
  • Functionality Cookies

Where legally required, We use non-essential cookies only with Your consent.

3. Use of Your Personal Data

We may use Personal Data for:

  • Providing and maintaining the Service
  • Managing Your Account
  • Performing contracts
  • Contacting You
  • Sending news, offers, or updates (unless You opt out)
  • Responding to inquiries
  • Business transfers
  • Analytics and service improvement

We may also share Your data with Service Providers, Affiliates, business partners, or as required by law.

4. Retention of Personal Data

We retain Personal Data only as long as necessary for the purposes described.

  • Account data: up to 24 months after account closure
  • Support data: up to 24 months
  • Analytics and logs: up to 24 months

We may retain anonymized data indefinitely.

5. Transfer of Personal Data

Your personal information may be processed outside Your jurisdiction. When required, We apply safeguards and ensure secure processing.

6. Your Rights and Data Deletion

You may request access, updates, or deletion of Your Personal Data at any time by contacting contact@blazingsoft.co.

7. Compliance With Colombian Law (Ley 1581 de 2012)

In accordance with Colombia’s Personal Data Protection Law (Ley 1581 de 2012), You have the right to:

  • Access, update, correct, or delete Your Personal Data
  • Request proof of authorization for data processing
  • Be informed about how Your data is used
  • File complaints with the Superintendencia de Industria y Comercio (SIC)

To exercise these rights, contact Us at contact@blazingsoft.co. We will respond within the timeframes established by law.

8. Disclosure of Personal Data

Business Transactions

Your Personal Data may be transferred during mergers, acquisitions, or asset sales.

Law Enforcement

We may disclose Your Personal Data when required by law.

Other Legal Requirements

  • Comply with legal obligations
  • Protect Company rights
  • Investigate wrongdoing
  • Protect user safety
  • Defend against legal liability

9. Security

We use commercially reasonable measures to protect Personal Data, but no method is 100% secure.

10. Children's Privacy

The Service is not directed to users under 16. We do not knowingly collect information from minors.

11. Links to Third-Party Sites

We are not responsible for the privacy practices of third-party websites.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes become effective when posted.

13. Contact Us

If You have any questions, You may contact Us:

  • Email: contact@blazingsoft.co